Service Order Information
- Please send only the Partner ACS Processor Module
- If a Backup/Restore PC Card (Green) or Remote Access Backup/Restore PC Card (Silver) is present, then please remove it before shipping (see diagram above)
- You will keep the Backup/Restore PC Card or Remote Access Backup/Restore PC Card and re-install it when the repair order is returned to you
- IMPORTANT: You must download and complete the repair form below in order to process your repair service. It also includes instructions on how to ship your repair order to us.
- DOWNLOAD Repair Service Instructions Form (requires Acrobat Reader)